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We Guarantee Our Goods.
At Oaxacan Foods we guarantee absolute satisfaction. If you
experience any problem with any of our products, customer service,
shipping, or even if you just plain don't like what you bought,
please let us know. We'll do whatever it takes to make it right
for you.
What are my shipping options?
We ship using UPS or FedEx. With their 2-Day Service, we usually
send packages Monday, Tuesday, or Wednesday, to arrive Wednesday,
Thursday, or Friday, respectively. All shipping prices are for the
United States only. Inquiries for International shipping can be
directed to productservice@oaxacanfoods.com or 866 8-OAXACA.
You need your product really fast?
Overnight delivery is available, add $15 to the 2-day rates.
You don't feel secure?
We wouldn't have it any other way. All oaxacanfoods.com transactions
take place on a secure server. Your information is encrypted before
it is sent through the Internet. If you still don't feel comfortable
sending your credit card over the Internet, no problem - just give
us a call (866 8-OAXACA) and we will be happy to fill your order
over the phone.
How can I contact you?
Do you have a question. Maybe we can help. We would love to
hear from you.
Email Us (We prefer it): productservice@oaxacanfoods.com
Call us toll free (It's on us): 866 8-OAXACA
Fax Us : 650 320 8931
Mail Us :
Oaxacan Foods
P. O. Box 1102
Palo Alto, CA. 94302
You want to return something?
Remember the only taste that counts is yours. If you have any
problem with any of our products, customer service or shipping please
let us know. We will make it right.
What are my payment options?
We accept MasterCard, Visa, American Express and Discover. Local
Bay Area Checks
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